Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Seven Hills Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Seven Hills Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


At Seven Hills Hospital, we understand the fears and frustrations that can accompany the decision to get professional help for a substance abuse problem or mental health disorder. No matter how much you or your loved one has suffered, entering a treatment program is never a simple choice.

This understanding, along with the deep respect that we have for each person and family who makes the life-affirming decision to get help, forms the foundation for everything we do at Seven Hills Hospital. Our commitment to providing you with a superior treatment experience begins with your initial contact with us and continues through an admissions process that we have designed to be as efficient and stress-free as possible.

Admissions Criteria

Admissions Criteria at Seven Hills

First, when considering if Seven Hills Hospital is the right place for you or a family member, please review our general admissions criteria. Though all admissions decisions are made on a person-by-person basis according to each individual’s specific needs and goals, we do require that individuals who heal with us meet certain general requirements, such as the following:

  • Our programming is designed for male and female patients ages 5 and above.
  • We accept voluntary patients as well as those who are on a legal hold.
  • We are prepared to treat individuals who currently pose a danger to themselves or others.
  • We cannot accept patients who require significant medical attention, who have severe symptoms of autism, or who are experiencing intellectual or developmental disabilities that would preclude their ability to fully engage in treatment.

If you have any questions regarding whether or not you or a loved one fits our patient profile, please do not hesitate to contact us at your earliest convenience. A friendly and knowledgeable member of our admissions team will be happy to answer all of your questions and help you find the care that best meets your needs or the needs of your loved one.

Starting the Process

Starting Our Admissions Process

As indicated above, the admissions process can begin with a simple phone call or a prospective patient may come to our center at any time for a walk-in assessment. We are available 24 hours a day, seven days a week.

For voluntary admissions to Seven Hills Hospital, prospective patients will meet with a member of our clinical staff for an assessment. During this meeting, the clinician will collect pertinent information to determine if our program is capable of providing both the specific type and level of care that will best meet the individual’s unique needs.

If the clinician who conducts your assessment determines that Seven Hills Hospital is not the best fit for you or your loved one, we will work with you and your family to identify other programs in the area that may be better prepared to help you achieve your treatment goals.

If your assessment indicates that Seven Hills Hospital is the right place for you, we can immediately begin the intake process.

Entering Treatment

Entering Treatment at Seven Hills

When you or your loved one is accepted into treatment at Seven Hills Hospital, you will be provided with information regarding your rights as a patient and what you can expect during your stay with us. Our goal in all communication with patients and family members is to be as transparent as possible and to ensure that you have the answers that you need in order to make the most informed decisions for yourself or on behalf of your loved one.

Following this introduction, the new patient will be escorted to the unit where he or she will receive care. The unit nurse will collect some additional information, and the patient may immediately begin to participate in group therapy and other unit activities.

All new patients will have their first daily meeting with their assigned psychiatrist within 24 hours of their admission. New patients will also meet with their case manager and primary therapist within 72 hours of admission.

Learn More

Learn More About Seven Hills Today

Our emphasis on providing personalized care means that no two individuals or families will have identical experiences at Seven Hills Hospital. For this reason and much more, we encourage anyone who is considering our program to contact us at their convenience. A member of our team is available 24/7 to provide you with answers to your specific questions and help you understand how Seven Hills Hospital is prepared to support you or your loved one with the focused care that can lead to a much healthier and more hopeful tomorrow.

Individuals Talking in Circle

My daughter really needed care for her addiction. Fortunately, the admissions process at Seven Hills efficient. The prompt service at Seven Hills SAVED my daughter's life! I will never forget their generosity.

– Susan Z.
Marks of Quality Care
Our accreditations show our focus on quality care.
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation